Executive Staff


Victor J. Wlaszyn
President & CEO		Responsible for overall administration of Better Business Bureau.
Kimberly A. Ickes
Director of Operations		Responsible for overseeing the daily operations of the BBB. Also for company reliability reports, dispute conciliation and mediation, and review of membership applications. Liaison to National Association of the Remodeling Industry and Home Builders Association. Prepares reviews of charitable organizations.
Matthew D. Wolfe
Assistant Director of Operations		Responsible for company reliability reports, dispute conciliation and mediation, review of membership applications, and Advertising review.
Melissa Fritz
Trade Practice Manager		Responsible for company reliability reports, dispute conciliation and mediation, and review of membership applications. Prepares reviews of charitable organizations.
Amanda Warner
Trade Practice Manager		Responsible for company reliability reports, dispute conciliation and mediation, and review of membership applications. Editor of the BBB newsletter FACTS.
Leslie Le
Customer Representative		Assists consumers seeking company information.
Michael Oldham
Accredited Business Development		Executive Field Representative